The property Management Department is open Monday to Friday, 9am to 5.30pm
In case of any emergencies outside of these hours, please call one of the following numbers. The contractors will only deal with emergencies and will be at theit own discretion.
Ron - Locksmith 07860 788 507
One Call Does It All - Electrical issues - 07904 157 475
SWG - Gas boiler break downs, plumbing - 07943 567 409
Outside of these hours you can send us a maintenance report via our Fixflo reporting system. We will then respond to this as soon as we return to the office.
What to do in an emergency
You are advised not to instruct a contractor directly except in the event of a genuine emergency, as the landlord may not agree with other reasons for a call out and therefore the liability to pay the contractor may remain with you. For the avoidance of doubt we would define an emergency as serious maintenance matters that endanger health or safety.
Helpful information
Nwy - If you smell gas immediately call National Grid on 0800 111 999 before instructing a Gas contractor
Electricity - In the event of a power cut call UK Power Network 0800 783 8838
Gollyngiad dwr - For concerns over a water leak on the mains water please contact Thames Water 0800 316 9800
If you experience an emergency concerning lack of Gas, Electricity or Water, or fear there may be a leak, please do call an emergency contractor, above are some numbers to assist you
If you have an internal water leak, please locate your stopcock and switch off the water supply then contact Central maintenance during working hours.